At WishMerge, we aim to keep our payment process transparent and fair for all users. Our charging system is designed to support the operational and developmental needs of our platform while also providing a secure and efficient transaction process for wishers and their supporters.

WishMerge Charges Based on User Level:

WishMerge employs a tiered fee structure that varies according to the user's level within the platform. This structure is designed to reward active and engaged users with lower fees:

• Level One (Novice Giver): Users at this level are charged a 15% fee on the total value of the gifts received.
• Level Two (Kind Contributor): The fee drops to 12% for users at this level.
• Level Three (Generous Patron): The fee is further reduced to 10% for these users.
• Level Four (Champion Donor): Users at this level enjoy a reduced fee of 7%.
• Level Five (Wish Legend): The most experienced users at this level are charged a minimal fee of 5%.

This progressive fee structure incentivizes users to engage more deeply with the platform, contributing to a vibrant and supportive WishMerge community.

Stripe Charges:

For payment processing, WishMerge has partnered with Stripe, renowned for its secure and efficient payment services. In addition to WishMerge's transaction fee, standard payment processing fees imposed by Stripe apply to transactions. These fees are typically 2.9% + 30 cents per transaction, but may vary slightly depending on your location. These fees cover the cost of secure online payment processing, including fraud prevention and dispute resolution.

Flexibility in Covering Charges:

WishMerge offers flexibility in who covers these charges. When creating a wish or making a contribution, users have the option to decide if the transaction fee will be covered by the contributor or deducted from the wish's received amount. This feature allows users to manage their financial contributions effectively, ensuring that both wishers and supporters can participate in a manner that suits their preferences.

Why We Charge Fees:

The fees charged by WishMerge are integral to maintaining and enhancing the platform. They support:

• Platform Maintenance and Development: Ensuring that WishMerge remains a reliable, fast, and user-friendly platform.
• Secure Transactions: Partnering with Stripe to provide a secure transaction environment for all users.
• Customer Support: Offering responsive and helpful support to address any issues or questions our users may have.
• Sustainable Operations: Enabling WishMerge to continue providing a platform where users can make and fulfill wishes, connecting wishers with supportive communities.

We understand the importance of transparency when it comes to fees, and we are committed to providing clear information to our users. If you have any questions about our fee structure or need further clarification, please feel free to contact our support team. We're here to help you navigate the WishMerge experience with ease and confidence.