WishMerge is dedicated to supporting users in bringing their wishes to life by facilitating financial contributions from their supporters. We prioritize security and transparency, ensuring that all payments are processed with explicit consent from both parties involved.

Addressing Unauthorized Charges:

If you notice a charge on your card that you don't recognize or believe to be unauthorized, please take the following steps:

1. Contact Us Immediately: Email us at [email protected] with the payment ID of the transaction in question. Our team is prepared to assist with refunds for any transactions that you did not authorize.
2. Report Credit Card Theft: An unauthorized charge often indicates that your credit card information has been compromised. We strongly recommend contacting your bank or credit card provider to block your card immediately to prevent further fraudulent activity.

Speeding Up the Refund Process:

To expedite your refund, please provide us with the following details:

• Transaction ID: The unique identifier for the payment.
• Transaction Date: When the charge was made.
• Last 4 Digits of Your Card: This helps us verify the transaction without compromising your full credit card information.
• Exact Deducted Amount: The specific amount that was charged to your card.

Our Commitment to Safety:

WishMerge's mission extends beyond just helping users receive financial support; we aim to create a secure platform that safeguards against fraud and unauthorized transactions. Despite our robust systems designed to eliminate potential fraud, it's possible for malicious activities to occur.

We're Here to Support You:

Rest assured, we're on your side. WishMerge is committed to assisting our users in every possible way, ensuring a safe and positive experience on our platform. If you have any concerns or need further assistance, don't hesitate to reach out to us.